Shipping policy

Shopping Policy – Made in Venda 94

Last Updated: [Insert Date]

Welcome to Made in Venda 94. By placing an order on our website, you agree to the shopping policies outlined below. Please read them carefully before making a purchase.

1. Orders & Payments

All prices are listed in South African Rand (ZAR).
Full payment is required before an order is processed or shipped.
We accept secure online payments through approved payment gateways.
Once an order is placed, it cannot be changed or cancelled unless approved by Made in Venda 94.

2. Processing Time

Orders are processed within 1–3 business days after payment confirmation.
During promotions, launches, or sales periods, processing times may be slightly longer.
You will receive an order confirmation once your order has been successfully placed.

3. Shipping & Delivery

We deliver nationwide within South Africa.
Delivery times typically range from 2–7 business days, depending on your location.
Shipping fees are calculated at checkout and are non-refundable.
Made in Venda 94 is not responsible for delays caused by couriers, incorrect delivery details, or unforeseen circumstances.

4. Returns & Exchanges

We accept returns or exchanges within 7 days of receiving your order.
Items must be unused, unwashed, and in original condition, with tags attached.
Sale or discounted items are not eligible for refunds, unless the item is faulty.
Customers are responsible for return shipping costs unless the item is defective or incorrect.

To request a return or exchange, please contact us before sending any items back.

5. Refunds

Approved refunds will be processed within 5–10 business days after receiving and inspecting the returned item.
Refunds are issued using the original payment method.
Shipping fees are not refundable.

6. Faulty or Incorrect Items

If you receive a faulty or incorrect item, please notify us within 48 hours of delivery.
Provide clear images and your order number for faster assistance.
We will arrange a replacement or refund where applicable.

7. Product Availability

All items are subject to availability.
If an item becomes unavailable after purchase, we will contact you to arrange a refund or replacement.

8. Pricing & Promotions

Prices and promotions may change at any time without prior notice.
Discount codes cannot be combined unless stated otherwise.
Promotional offers are valid for a limited time only.

9. Customer Responsibility

Please ensure all delivery details are correct before completing checkout.
Made in Venda 94 is not responsible for lost orders due to incorrect customer information.